Postfix: Cannot Receive Mail

September 18, 2008 Troubleshooting

Problem: Cannot Receive Mail

In this example the user can send mail and it all works correctly but the user is not able to receive any mail. However, viewing the /var/log/

Sep 17 13:25:50 ns postfix/smtpd[17971]: > rn-out-0910.google.com[64.233.170.190]: 250 2.0.0 Ok: queued as 4A454207D8D

Sep 17 13:25:50 ns postfix/virtual[17976]: 4A454207D8D: to=<tsmith@example.com>, relay=virtual, delay=1.8, delays=1.8/0/0/0.01, dsn=4.2.0, status=deferred (delivery failed to mailbox /var/spool/vhosts//example.com/tsmith: cannot open file: Is a directory)

Problem – no trailing slash on user’s mailbox in virtual_mailbox_recipients

This is incorrect, no trailing slash.

tsmith@example.com example.com/tsmith

This is the correct setting
tsmith@example.com example.com/tsmith/

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